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Customer Service

First Thing's First

If you're having any issues with your SIVA product, the first thing you should do is contact our customer service. Once we know what's wrong, we can help diagnose your issue and we'll let you know what the best course of action is.

Contact Customer Service
ring the SIVA bell

Replacement Parts

If you end up needing replacement parts, one of our service representatives will let you know how to acquire any replacement parts.


You are welcome to return any of our products within 30 days as long as the product is unopened.


We offer a 1 year manufacturing warranty for all parts, unless they have experienced normal operational damage (water immersion or crashes).